Recharge/Bill Payment/Travel Refund Policy
- If Recharge/Bill Payment is done with wrong network then Customer can get a refund.
- If Recharge/Bill Payment is done with Wrong Amount or Wrong number with in the same networks Refund will not be given and we are not responsible for that.
- Once the Recharge/Bill Payment is SUCCESS from the Operator End it will not be refunded.
- If Customer not received balance or bill payment update then you can contact our customer care service and know the status of the Recharge. If it is not received we will refund the amount when we got conformation from the Operator end.
- If Customer cancelled the bus ticket then he/she will get refund on the basis of cancellation policy of that particular bus operator.
- If Customer cancelled the Flight ticket then he/she will get refund on the basis of cancellation policy of that particular Airline operator.
Payment Refund Policy
- If Shop-E-wallet recieve any mail from concern Bank/ Police Department regarding Fraud Transaction. We have rights to Block Retailer Account & we will Forward the information to Particular Entities on their requirement. If we got any Fradulent transaction on your account then with certain terms and conditions that amount will refunded to the Bank account holder on Refund policies.